COVID Guidelines

Following the UK lockdown announcement we can confirm we are still operating.

To remain COVID safe have implemented the following guidelines for our operators:

Social distancing measures observed at all times
Hand sanitisers to be carried by all operators and used regularly
No knocking on vendors doors/interacting with vendors unless absolutely necessary
No visiting of branches
Face coverings/masks to be worn where possible
One person per van, unless those people live in the same household

Please ensure your customers are aware that we will be enforcing strict social distancing to protect all involved. We politely request they do not approach our operators, and boards are left in easily accessible locations for collection when required.

Thank you to all our clients for their continued patience during this time.

About Agency Express

Agency Express was founded in 1998. As an ex-estate agent Stephen Watson, founder and Chairman, saw the need for a reliable nationwide estate agency board service. He set out with the objective to provide the UK’s residential and commercial property agents with professional, low cost estate agency board services.

Two decades later, the company objective has remained unchanged. Agency Express are still dedicated to providing the very best service at the most competitive rates, and all whilst meeting the evolving needs of the UK property market and its professionals.

Meet our dedicated team

Based at our national head office near Norwich, our dedicated team supports both our clients and operators through every aspect of their daily business.

Stephen Watson - Agency Express Managing Director

Stephen Watson


As an estate agent of 20 years Stephen is the founder and Chairman Agency Express

Ben Brookes - Agency Express Director of Franchising

Ben Brookes

Managing Director

As Managing Director Ben has as active role in all aspects of the business, from growing our network of operators to developing our online board management system SignMaster3

Nigel Hunn - Agency Express Finance Manager

Nigel Hunn

Finance Manager

With over 27 years of experience in accounts and 10 years at Agency Express, Nigel manages our centralised accounts department and controls the company’s finances

Naomi Wood - Agency Express Marketing Manager

Naomi Wood

PR & Marketing Manager

With over 10 years experience in full service marketing, Naomi takes care of all our brand requirements

James Owen - Agency Express Business Development Manager

James Owen

Business Development Manager

Drawing from a wealth of experience in the commercial property market, James is responsible for developing our estate agency client base

Fran Caulfield

Customer Service Lead

Fran has a keen eye for customer service and takes a leading role in Agency Express’ customer care team

Kim Lynas - Agency Express Credit Control

Kim Lynas

Finance Administrator

Kim has been with Agency Express since 2010. Her extensive experience enables her to support Nigel in managing the company’s finances whilst still taking care of customer accounts

Sascha Appleyard Agency Express Credit Controler

Sascha Appleyard

Credit Control

With over 28 years of experience Sascha's expertise in credit control ensures that our customer accounts always run smoothly

Staff Placeholder - Female

Bonnie Brown

Customer Service Executive

Bonnie has a wealth of experience in customer care and offers front line support to our all our agency customers

Staff Placeholder - Male

Kieran Mitchelle

Operations Coordinator

Kieran takes care of our national and online customers. He coordinates the daily dispatch of boards to our operators across the country

Paul Lunness - Agency Express Training Operator

Paul Lunness

Training Operator

Managing our operator training programme, Paul and his team deliver comprehensive training to each of our operators ensuring consistently high standards across the nation

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01508 579 800

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