COVID Guidelines

Following the UK lockdown announcement we can confirm we are still operating.

To remain COVID safe have implemented the following guidelines for our operators:

Social distancing measures observed at all times
Hand sanitisers to be carried by all operators and used regularly
No knocking on vendors doors/interacting with vendors unless absolutely necessary
No visiting of branches
Face coverings/masks to be worn where possible
One person per van, unless those people live in the same household

Please ensure your customers are aware that we will be enforcing strict social distancing to protect all involved. We politely request they do not approach our operators, and boards are left in easily accessible locations for collection when required.

Thank you to all our clients for their continued patience during this time.

ESTAS announce Agency Express as official partner for 2015

Agency Express, the UK’s largest provider of estate agency board services are delighted to confirm that we have been announced as an Official ESTAS Partner for 2015.

The ESTAS is a national award scheme which recognises the best estate agents, letting agents and suppliers in the residential property industry.   The ESTAS rates agents and suppliers on the quality of customer service they provide and awards them based on valuable feedback from their customers .

Stephen Watson Managing Director of Agency Express commented

“We are delighted to become an ESTAS Partner and  just like the ESTAS Ethos we take our levels of customer service very seriously. We have always been very proud of the services we provide which is why this year we are both a partner and a entrant.  This is great way for us to demonstrate how good we really are.”

Simon Brown, Managing Director of The ESTAS said “We are delighted to have Agency Express on board as one of our ESTAS partners for 2015.  Our partners are not just sponsors providing financial support, they believe in our philosophy that the best way to judge the performance of agents is to ask the people who have experienced their services – the customers.  Our partners also strive to provide the best possible service to their client base and continually improve the range of products and services they offer the industry.  I would like to personally thank them for their support.”

The 12th annual ESTAS ceremony takes place on 17th April 2015 and will be hosted by Phil Spencer the TV Property Expert, who said “I think it says a great deal about a company whose prepared to stand up and announce to customers and competitors that they believe in providing the best possible service and they’re happy to prove it.  These awards help agencies to focus on customer service levels and that’s why so many take part each year”

“Taking part in the ESTAS sets agents ans suppliers apart from their competitors.  It sends a clear message that they are passionate about customer service, prepared to go that extra mile for their clients and keen to listen to feedback”.

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