COVID Guidelines

Following the UK lockdown announcement we can confirm we are still operating.

To remain COVID safe have implemented the following guidelines for our operators:

Social distancing measures observed at all times
Hand sanitisers to be carried by all operators and used regularly
No knocking on vendors doors/interacting with vendors unless absolutely necessary
No visiting of branches
Face coverings/masks to be worn where possible
One person per van, unless those people live in the same household

Please ensure your customers are aware that we will be enforcing strict social distancing to protect all involved. We politely request they do not approach our operators, and boards are left in easily accessible locations for collection when required.

Thank you to all our clients for their continued patience during this time.

Agency Express announced as official ESTAS partner for 2016

Agency Express the UK’s largest estate agency board specialist have been announced as an Official ESTAS Partner for 2016.  The ESTAS is a national award scheme which recognises the best agents, brokers and suppliers in the residential property industry based on research conducted through customers around the UK.  The ESTAS rates firms on the quality of customer service they provide to their clients providing valuable feedback.

Stephen Watson, Managing Director of of Agency Express said “We are delighted to become an ESTAS Partner again for 2016, just like ESTA agents we take our levels of customer service very seriously because we know clients have a choice.  We have always been very proud of the services we provide and this is great way to demonstrate how good we really are.”

Simon Brown, Managing Director of The ESTAS Group said “It’s great to have the Agency Express team on board again as one of our partners for 2016.  Our partners are not just sponsors providing financial support, they believe in our philosophy that the best way to judge the performance of agents and other firms involved in the house purchase process is to ask the people who have experienced their services – the customers.  Our partners also strive to provide the best possible service to their client base and continually improve the range of products and services they offer the industry.  I would like to personally welcome them on board and thank them for their support.”

The headline sponsor for next year’s awards will once again be Zoopla Property Group. The 13th annual ESTAS ceremony takes place on 15th April next year and will be hosted by Phil Spencer the TV Property Expert and Zoopla ambassador.  Spencer said “I think it says a great deal about a firm who takes part in The ESTAS.  They care about their reputation, they care about their customers and they care about their business.  It’s their extraordinary enthusiasm for what they do which has shaped the ESTAS over the years.  Taking part sets companies apart from their competitors.  It sends a clear message that they are passionate about customer service, prepared to go that extra mile for their clients and keen to listen to feedback”.

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